Privacy Policy

At Royal Car Rentals, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information We Collect:

Personal Information: When you make a reservation or contact us, we may collect personal information such as your name, email address, phone number, and payment details to facilitate your booking and provide customer support.
Vehicle Preferences: We may collect information about your vehicle preferences and rental history to tailor our services to your needs and improve your experience.
Website Usage Data: We collect data about your interactions with our website, including your IP address, browser type, pages visited, and referral sources, to analyze trends, administer the site, and gather demographic information.
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can control cookies through your browser settings, but disabling them may affect the functionality of our website.

How We Use Your Information:

Reservation Processing: We use your personal information to process your reservations, communicate with you about your bookings, and provide customer support.
Improving Services: We analyze your data to understand your preferences, assess the effectiveness of our marketing campaigns, and enhance our services to better meet your needs.
Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or government requests, as well as enforce our terms of service and protect our rights and property.

Data Sharing and Disclosure:

Service Providers: We may share your information with trusted third-party service providers, such as payment processors and booking platforms, to facilitate transactions and improve our services.
Legal Obligations: We may disclose your information in response to legal requests, court orders, or legal processes, or to establish or exercise our legal rights or defend against legal claims.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any changes to the ownership or control of your personal data.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices:

Access and Correction: You have the right to access and update your personal information or request corrections if inaccuracies are found.
Data Portability: You may request a copy of your data in a structured, machine-readable format for transfer to another service provider.
Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in our emails or contacting us directly.
Deletion: You can request the deletion of your personal information, subject to legal obligations and legitimate business interests.

Changes to This Policy:

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

Contact Us:

If you have any questions, concerns, or feedback about our Privacy Policy or practices, please contact us at info@royalcarsrentals.com or +60 11-1140 1148 . We are committed to addressing your inquiries and resolving any issues promptly.